Since BIBIS has become available as a web based application, more and more people find it “easy” to work with. “It is after all only a website to which some data is added, how difficult can that be?”.

We admit that BIBIS is an easy to use application. By applying universal screens, the appearance of the application is virtually everywhere the same, thereby preventing surprises. And if a question does arise, it can easily be answered by checking the online help or by calling the Square helpdesk. The calls which the helpdesk receives, in turn inform us at Square IS about new BIBIS customers or changes in the library staff at existing customers.

Standard course

A course program has always been available for the implementation of Square products. The course program consists of a number of standard courses that are held at the customer and on dates determined by the customer. This allows us to respond to questions that specifically apply to your own work situation.

For more information, please follow this link: Standard courses.

Update course

The registration of the questions directed at our helpdesk has provided us with a good understanding of items that may not be entirely clear to new BIBIS users as well as an overview of the most frequently asked questions that come up when using our product. Based on this information we have decided to develop a number of courses that address the questions of and new and advanced BIBIS users.

For more information, please follow this link: Update courses.