Fawzi Salih, documentalist

photographs: K2, Thijs Frissen

K2 Brabant Knowledge Center Youth provides second line organizational services to volunteer organizations, professional organizations and municipalities in the areas of youth welfare, youth care and youth policy.

Fawzi Salih works at K2’s internal information and documentation center. 

Why were you looking for a new library system?

Fawzi: “Our old system was outdated and inaccessible. Consultants posed their questions to us and the library collection was used insufficiently. In addition, it was decided to set up an Information and documentation center at K2. The consultants can use this center to review books, reports, periodicals, video material, etcetera, in order to enhance the service they supply to their customers.”

Why did you choose BIBIS?

Fawzi: “The advantage of BIBIS is that it offers users a wide array of search facilities. In addition, BIBIS has a notification module. This means that a user profile can be created for each consultant. The system then checks, as it were, which publications comply to this profile and notifies the consultant in question of these publications.

Another advantage of BIBIS is that we can combine it with the company logo and style. The opening screen and subsequent screens are directly recognizable as K2. The relation to our K2 website for example, is immediately clear.

The system also connects very well to the other digital systems we are starting to use, like the intranet. In that respect, BIBIS fits well into the change we are making towards a new way of working, where staff members do no longer have a designated workplace and much information is digitally disclosed.

Personally, I find it very useful that it is possible to link a PDF file with an image of a book to the description of that book. And there are more possibilities; you can also enclose photographs and create a direct link to relevant websites. Our positive experience with Square as an organization, the supplier of BIBIS, has also played a role. Our previous system was also supplied by them.”

How has the system been used so far?

Fawzi: “We have only used the system for three months now, so there is still a lot to discover. We need more time to do that. We have however experienced that the consultants use the system if they need information for, for instance, a consultancy project or a training course. The Information and documentation center maintains the system.”

Which modules does K2 use?

Fawzi: “At this moment we use the order administration, accessions list, loans administration, periodicals administration, “on-line” public catalog and configuration modules. More information on these modules can be found on www.squareis.com .

Is the system easy to master?

Fawzi: “Yes, BIBIS comes with a user course that teaches you to work with the different models using exercises bases on practical situations. The course is aimed at supplying hands-on, practical experience. Apart from the course it is possible to contact the helpdesk. Our experience is that problems and questions are solved and answered within a reasonable time frame. Moreover, the system has a clear help function.”

 Click here to download the testimonial as a file, Dutch!